“Do it now.” “Don’t tell anyone.”
Online safety · Family practice guide
Someone asked for money in a DM. What now?
No shame. No panic. Use one short plan: Stop. Check. Tell.
Parent first: Thank your child for showing you. Curiosity or one mistaken tap does not mean they are in trouble.
Practice this first
A two-line kid script
“I don’t send money, gift cards, or codes. I’m blocking this and telling my grown-up now.”
Spot the pattern
Four clues that mean “pause”
Money, gift cards, crypto, or payment apps.
Passwords, codes, photos, address, or school.
A “friend,” prize, company, or emergency you cannot check.
Memory trick: Hurry + money + secrecy = tell an adult.
Two quick role-plays
Practice when everyone is calm
1. Pause and point
- Parent reads: “You won! Send a $20 gift card code in ten minutes.”
- Child points to Stop, Check, or Tell.
- Child says the short script—or practices saying nothing.
2. Trusted-team relay
- Parent plays the stranger: “I’m your friend. Keep this secret.”
- Child puts the phone down and names two trusted adults.
- Together, practice: save safe evidence, report, block, and tell.
Keep the conversation open
Discussion prompts
- What part of this message tries to make you hurry?
- What does the person want: money, a code, a click, or private information?
- How could we check the story without replying to the DM?
- Who are two adults you can tell without getting in trouble?
- What would you say to a friend who received this message?
Safer profile boundaries
Short phrases for a social bio
Use one line. Do not list age, school, location, teams, or daily schedule.
A bio cannot stop every stranger. Privacy settings, message controls, blocking, and reporting still matter.
Report with your child
Simple reporting steps
- Do not reply, click, or pay.
- Show a trusted adult. Save the username and a screenshot when it is safe and allowed.
- Report the message and account. Then block the account.
- Open the conversation.
- Press and hold the suspicious message.
- Tap Report, choose the closest reason such as scam or fraud, and follow the prompts.
- Tap the account name at the top of the chat, then choose Block.
TikTok
- Tap Inbox, then open the conversation.
- Press and hold the suspicious direct message.
- Tap Report, choose the reason, and follow the prompts.
- Open the account’s profile, tap the share/menu button, then choose Block.
Snapchat
- Press and hold the suspicious Chat message.
- Tap Report and follow the prompts.
- To report the account, press and hold the person’s name in Chat.
- Tap Manage Friendship, then Report. Return to Manage Friendship to block.
Snapchat may notify someone about screenshots. If possible, pause and report with a trusted adult beside you.
Check Snapchat’s current help pageApp labels can change. If a button looks different, open the platform’s linked help page or ask a trusted adult to search its Help or Safety menu.
If something was already sent
Act quickly—without blame
- Stop contact. Do not send more money, codes, or pictures.
- Tell a trusted adult now.
- If money was sent, contact the bank, payment app, or gift-card company immediately and ask whether it can be stopped.
- Report fraud to the Canadian Anti-Fraud Centre.
- If there are threats, sexual requests, or sexual images involving a child, do not save or forward the images. In Canada, report to Cybertip.ca. Call 911 for immediate danger.
Designed for different learners
Keep the rule steady and concrete
- Practice the same three words: Stop. Check. Tell.
- Teach one clue at a time. Repeat on another day.
- Use pointing, pictures, role-play, text-to-speech, or AAC.
- Avoid surprise “tests.” Say when you are pretending.
- Praise showing an adult, even if the child already replied or clicked.
Sources and family note
This educational guide uses plain-language cognitive accessibility guidance and current scam/reporting guidance from:
- W3C: clear and understandable content
- U.S. FTC: signs of a scam
- Canadian Anti-Fraud Centre
- Cybertip.ca and the Canadian Centre for Child Protection
This is general education, not legal or emergency advice. Platform menus and reporting labels may change.